Course terms and conditions


Covid-19 policy for in-person events and courses

The New Zealand Government has now removed the last remaining Covid-19 mandates, including the seven day isolation period for people with Covid-19.

If you are attending a course or event and have cold or flu like symptoms please stay at home. For the wellbeing of yourself and others, if you test positive for Covid-19, we expect you to follow the Government recommendation and isolate for five days after testing positive. Please let us know if you are unable to attend so we can discuss your options.

If you test positive for Covid-19 while at a residential course, in the interests of yours and others wellbeing, you should leave the course and return home for the recommended five days. We will work with you to reschedule you on another course date.


Confirmation

Submission of the registration form is deemed a binding contract between the applicant and Smart & Wise Limited (trading as Michael Philpott) for attendance at one of our course(s)/workshop(s) as nominated on the registration form.


Booking on behalf

Where you are registering course attendance on behalf of third parties, you confirm that you have obtained the consent of those third parties to these terms and conditions.


Payment

Registrations received less than one month prior to a course/workshop require full payment at the time of registration. Where registrations are received more than one month prior to a course/workshop without full payment, a standard invoice will be issued and full payment of the course/workshop fee is required within seven days. If payment has not been received, we reserve the right to cancel the booking.


Maximum attendees

To maximise attendee experience and avoid organisational capture, the maximum number of attendees from the same organisation on the same course/workshop (on the same date and in the same location) may be limited at our discretion. If your organisation wishes to train a large number of attendees, In-house Training is an alternative.


Discounts

Three attendee discount

To be eligible, all three attendees must be registered at the same time, must be from the same organisation and attending the same course/workshop (the course/workshop may be held on different dates and/or in different locations). This discount does not apply to courses of more than one day duration.


Notes:

  • The courses/workshops must occur in the same calendar year to redeem discount
  • No retrospective discounts will be applied
  • Where a change is made that results in a situation where the discount no longer applies, the full course price is payable
  • Attendees cannot receive both the Essentials of Directorship discount and the three attendee discount. For instance, if an organisation registers three attendees for the Essentials of Directorship, they will receive a 10% discount not a 20% discount.


Regional Business Partner Network (RBPN) support

Smart & Wise Ltd. offers courses that are registered with the Management Capability Development Fund managed by the MBIE. Each course page indicates whether or not it is registered. Small businesses may qualify for this funding to help pay for services such as training workshop and courses that build the management capabilities of their owners and key managers. Management Capability Development funding is only available through the Regional Business Partner Network (RBPN) Growth Advisors and can be used with service providers registered with the RBP Network. For more information or to find your local Growth Advisor go to Regional Business Partner website. 

By registering for this course you agree to pay and attend the course. If you subsequently secure funding through the Regional Business Partner Network then Smart & Wise Ltd. will refund you for this amount, or you may prefer to obtain approval for funding prior to committing to the course.


Substitute attendees

Should an attendee become unable to attend the nominated course/workshop, Smart & Wise Ltd. will accept a substitute attendee from the same organisation.

Notification of substitutions must be provided in writing (mail or email) at least 48 hours prior to the course/workshop commencing.


Webinars

Cancellation terms are below. Transfers are available at no cost to future scheduled dates of the same webinar only. A recorded version of the webinar may be made available, on request, once the final live offering of the webinar has been delivered.


Attendee information

Smart & Wise Ltd. will not sell your personal information to other companies. The only circumstances in which external organisations may be given access to your personal information are when our contractors and service providers are helping us operate our business or provide a service to you, e.g. third party accommodation providers.


Transfer and cancellation

The following terms will apply to amendments to the original registration where the individual or organisation cannot provide a substitute attendee from the same organisation.

  • Transfer fees are payable at the time of transferring by credit card payment.
  • Non-attendance on the day of a course/workshop is deemed a cancellation and a 100% fee will apply.
  • No transfers are permitted within seven days prior to commencement of the course. This would be considered a cancellation, and the course fee will be non-refundable.
  • A transfer fee applies to each transfer requested. Annual course fee increases will be applied to requests for a transfer to a course in a new calendar year.
  • All transfers must be to a course within 12 months of the start date of the original course booked.
  • The transfer and cancellation fees below are the percentage of the course price payable, unless a specific amount is listed.


All one day courses and workshops

 

1 – 14 days prior

15 – 29 days prior

30 days or more

Transfer

20%

15%

$100

Cancellation

100%

50%

$100


Blended courses

You will receive immediate access to the self-paced online modules once you register, therefore there is no option to cancel your registration. You may be able to transfer your attendance at the virtual workshop one time. The applicable fees are below.

 

1 – 14 days prior

15 – 29 days prior

30 days or more

Transfer

20%

15%

$100

Cancellation

100%

100%

$100

 

Self-paced learning online modules
You will receive immediate access to self-paced online modules once you register, therefore there is no option to cancel your registration.


Compassionate consideration
Compassionate considerations for cancellation or transfer will only be considered should they affect your study ability (illness, injury, and bereavement) and are made at the discretion of Smart & Wise Ltd. A medical certificate or other written evidence may be required. If a fee waiver is granted on compassionate grounds, a $100 administration fee will still apply.


Cancellation by Smart & Wise Limited
Smart & Wise Ltd. reserves the right to cancel a course/workshop prior to its commencement. In all such cases Smart & Wise shall make full refunds of all fees paid. In the event of cancellation, you agree that apart from a full refund of any fees paid, Smart & Wise Ltd. is not liable to you for any other costs incurred by you in relation to the cancelled course/workshop paid.


Photography

We may photograph/video courses. These images may be used in, but not limited to Smart & Wise Ltd. promotional materials, social media and website. If you, or the person you are booking on behalf of, do not grant the release of your image, please contact us.

At the course, if photography is being taken, you have the right to not have your image used by Smart & Wise Ltd. If you do not wish to have your image used, please contact us.


Code of conduct

We are committed to delivering quality training within safe and respectful environments for all attendees to share knowledge, express their thoughts and opinions and network. All attendees are to act in a respectful and responsible manner towards other attendees, venue staff and Smart & Wise Ltd. staff and contractors, and have the highest standards of ethical behaviour. If you have any concerns about your own or another person’s conduct at the training please contact a member of the Smart & Wise team.


Contact

If you have any questions relating to the terms and conditions, please contact the team via email [email protected]